Serialization & Track-and-Trace — Trace Lookup (how to use)

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Trace Lookup

Module: Serialization & Track-and-Trace

Where to open in admin

  1. Log in to Admin.
  2. Open sidebar menu Serialization & Track-and-Trace.
  3. Click Trace Lookup.
  4. Direct route (for admins): admin/serialization_track_trace/stt_trace_lookup

What this screen is for

Work with **Trace Lookup** records inside Serialization & Track-and-Trace (list, create, edit, and process according to your role).

How to use — step by step

  1. Open the screen from the module sidebar menu.
  2. Use Search / Filters to find existing records.
  3. Click New or Add to create a record; fill required fields marked with *.
  4. Save as draft if the module supports drafts; otherwise save and continue editing.
  5. Use Edit on a row to update; use Delete only when policy allows and no dependencies exist.
  6. If an approval workflow exists, submit the record and ask an approver to approve/post.
  7. Use related Reports or Dashboard widgets to verify the outcome of your work.

Common buttons & actions

  • New / Add
  • Edit
  • Delete
  • Filter
  • Export
  • Approve/Post (if enabled)

Required permissions

Staff need the stt_trace_lookup feature with: view.

Assign under Setup → Staff → Roles → Permissions.

Tips from module settings

  • Record trace events on pick, pack, ship, and receive workflows
  • Create outbound EDI B2B Hub messages when trace events are recorded (requires EDI module)
  • Look up trace information for a serial number linked to your products.
  • Record manufactured / completed events from work orders

Related guides

See the Serialization & Track-and-Trace overview for module-wide workflows, API, and setup.

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