Enterprise operations platform

CRM, client portal, and 42 industry modules — one BIXCRM stack

BIXCRM combines sales, billing, projects, and support with optional extensions for accounting, manufacturing, warehouse, quality, tax (FBR/SRB), payments, EDI, multi-tenancy, and more.

  • 42 extension modules
  • 400+ knowledge base guides
  • Branded client portal

Cloud ready

Secure client portal and staff tools accessible from anywhere.

Modular stack

Turn on finance, warehouse, quality, and payment extensions when you need them.

Built for teams

Roles, departments, and workflows that scale from SMB to enterprise.

Support included

Tickets, knowledge base, and optional live web chat for your visitors.

Core product

Core CRM & operations

BIXCRM includes a full customer relationship and business operations stack out of the box — before you enable any extension module.

Sales pipeline

Manage leads, deals, and customer accounts with activities, notes, and assignment workflows.

  • Lead capture and conversion
  • Customer & contact records
  • Proposals and estimates
  • Sales activity tracking

Billing & subscriptions

Create professional invoices, credit notes, and recurring subscriptions with online payment hooks.

  • Invoices & payments
  • Estimates & quotes
  • Credit notes
  • Subscription billing

Projects & delivery

Plan work, assign tasks, track time, and share progress with internal teams and clients.

  • Projects & milestones
  • Tasks & checklists
  • Time logging
  • Gantt-style views

Customer support

Handle support tickets, departments, SLAs, and knowledge articles from one service desk.

  • Ticket inbox & priorities
  • Departments & staff assignment
  • Predefined replies
  • Customer-facing KB

Contracts & documents

Store contracts, collect e-signatures, and give clients secure access to shared files.

  • Contract records & types
  • Digital acceptance flows
  • Shared client files
  • GDPR & consent tools

Client portal

Branded self-service area where customers view invoices, tickets, projects, and announcements.

  • Secure login & registration
  • Invoice & estimate views
  • Ticket submission
  • Profile & company settings

Extensions

Extension modules catalog

Only modules that are currently activated in your BIXCRM admin are listed here. Enable extensions from Setup → Modules and they appear automatically. Detailed guides are in the Knowledge Base.

Finance, accounting & tax

Enterprise finance modules for ledgers, revenue standards, consolidation, e-invoicing, and regional tax integrations (Pakistan FBR/SRB and beyond).

Accounting Pro

v5.6.4

Enterprise accounting and finance module for BIXCRM

  • Chart of accounts & journals
  • Financial reporting
  • Bank reconciliation
  • Multi-currency support
  • Period close workflows

Revenue Recognition (IFRS 15)

v1.4.0

IFRS 15 compliant revenue recognition — contracts, performance obligations, and recognition schedules for BIXCRM

  • IFRS 15 contract models
  • Performance obligations
  • Recognition schedules
  • Deferred revenue tracking
  • Audit-friendly reports

Global Consolidation & Reporting

v1.4.0

Enterprise consolidation groups, reporting entities, and executive reporting for BIXCRM

  • Consolidation groups
  • Reporting entities
  • Inter-company eliminations
  • Executive roll-ups
  • Group KPI packs

e-Invoice

v1.0.0

Default module for e-Invoice

  • Electronic invoice formats
  • Compliance-ready output
  • Integration with billing
  • Archive & retrieval

FBR Integration

v1.3.0

Integrate BIXCRM invoices with FBR (sandbox and production APIs via CURL).

  • FBR sandbox & production
  • Invoice sync via API
  • POS compliance hooks
  • Error logging & retry

SRB Integration

v1.3.0

Integrate BIXCRM invoices with SRB Sindh Revenue Board POS (sandbox and production APIs via CURL).

  • SRB POS integration
  • Sandbox testing
  • Production submission
  • Status tracking

Expense Print

v1.1.0

Professional invoice-style printable expense voucher with PDF, signatures, amount in words and settings. Zero core file edits.

  • Printable expense vouchers
  • PDF export
  • Amount in words
  • Signature blocks
  • Configurable layouts

People, HR & business intelligence

Workforce management and executive dashboards that connect HR data with operational KPIs.

HRM Pro

v3.6.1

Ultimate Enterprise HRM module for BIXCRM.

  • Employee records & org chart
  • Attendance & leave
  • Payroll-ready data
  • Policies & documents
  • Role-based HR workflows

Business Intelligence Dashboard

v1.4.7

Executive BI dashboards, KPI analytics and reporting for BIXCRM

  • Executive dashboards
  • KPI widgets
  • Cross-module analytics
  • Drill-down reporting
  • Export & sharing

Sales, trade & channel partners

Field sales, distributor networks, promotions, unified messaging, and supplier collaboration.

Mobile SFA

v1.5.0

Mobile Sales Force Automation for field sales reps — territories, routes, visits, orders, and collections via REST API

  • Territories & routes
  • Visit planning
  • Mobile orders
  • Collections tracking
  • REST API for reps

Distributors & Wholesalers Management

v1.9.0

Complete distributors and wholesalers management — brands, products, warehouses, inventory, sales orders, and reports.

  • Brands & product catalogs
  • Warehouse hierarchy
  • Inventory by location
  • Sales orders
  • Distributor reports

Trade Promotion Management

v1.4.0

Trade promotion planning, execution and tracking for BIXCRM

  • Promotion planning
  • Execution tracking
  • ROI measurement
  • Retailer programs
  • Budget controls

Supplier Portal

v1.4.0

Self-service supplier portal for BIXCRM — supplier accounts, portal users, RFQ/PO visibility, and document exchange

  • Supplier self-service
  • RFQ & PO visibility
  • Document exchange
  • Portal user management
  • Audit trail

Unified Messaging

v3.8.0

Unified inbox for Facebook, Instagram, WhatsApp and Web Chat in BIXCRM

  • Facebook & Instagram inbox
  • WhatsApp conversations
  • Website web chat widget
  • Unified agent view
  • Channel routing

Manufacturing & production

Plan production, connect shop-floor systems, and schedule work across plants and work centers.

Manufacturing Management

v2.9.1

Enterprise manufacturing management for BIXCRM

  • BOM & routings
  • Work orders
  • Material consumption
  • Production costing
  • Capacity overview

MES Integration Layer

v1.5.0

Manufacturing Execution System integration layer for BIXCRM — endpoints, event catalog, sync log, and manufacturing hooks

  • MES endpoint registry
  • Event catalog
  • Sync logs
  • Manufacturing hooks
  • Shop-floor integration layer

Advanced APS

v1.5.0

Advanced Planning & Scheduling (Production Scheduling) for BIXCRM — work centers, calendars, and scheduling rules

  • Work centers & calendars
  • Scheduling rules
  • Finite capacity planning
  • Production sequences
  • What-if schedules

Multi-Plant Management

v1.4.1

Enterprise multi-plant hierarchy, access control, and inter-plant operations for BIXCRM

  • Plant hierarchy
  • Inter-plant transfers
  • Plant-level access control
  • Central vs local ops
  • Cross-site reporting

S&OP / Demand Planning

v1.4.0

Sales & Operations Planning and demand forecasting for BIXCRM

  • Demand forecasts
  • S&OP cycles
  • Supply alignment
  • Scenario planning
  • Forecast accuracy metrics

Inventory, warehouse & procurement

Stock control from purchase requisition through receiving, storage, picking, and traceability.

Inventory Management

v1.1.0

Enterprise inventory management module for BIXCRM

  • Stock levels & valuations
  • Warehouses & bins
  • Stock movements
  • Reorder alerts
  • Inventory reports

Advanced WMS

v1.5.0

Advanced Warehouse Management System for BIXCRM — inbound, outbound, and warehouse operations

  • Inbound receiving
  • Outbound picking
  • Wave planning
  • Barcode-ready flows
  • Warehouse KPIs

Purchase Management

v1.1.0

Enterprise purchase and procurement management for BIXCRM

  • Purchase requests
  • Vendor quotes
  • Purchase orders
  • Goods receipt
  • Three-way match readiness

Serialization & Track-and-Trace

v1.4.0

Serial number registry, generation rules, and chain-of-custody traceability for BIXCRM

  • Serial number registry
  • Generation rules
  • Chain-of-custody
  • Recall support
  • Scan history

Logistics & cold chain

Move goods with fleet and carrier management, plus temperature-controlled monitoring where it matters.

Transport Management

v1.4.0

Transport Management System (TMS) for BIXCRM — fleet, drivers, carriers, and logistics operations

  • Fleet & drivers
  • Carrier management
  • Shipment planning
  • Route visibility
  • TMS operational reports

Cold Chain Management

v1.4.0

Temperature-controlled supply chain monitoring, equipment tracking, and excursion alerts for BIXCRM

  • Temperature monitoring
  • Equipment tracking
  • Excursion alerts
  • Compliance logs
  • Cold storage KPIs

Quality, laboratory & assets

ISO-aligned quality systems, laboratory operations, and asset performance for regulated and industrial environments.

Quality Management System

v1.4.0

ISO-aligned document control, quality policies, and QMS foundation for BIXCRM

  • Document control
  • Quality policies
  • CAPA foundation
  • Audit trails
  • ISO-aligned structure

LIMS

v1.4.0

Lab Information Management System — sample tracking, test methods, and laboratory operations for BIXCRM

  • Sample registration
  • Test methods
  • Lab workflows
  • Results & certificates
  • Chain of custody for samples

Asset Performance Management

v1.4.0

Asset registry, KPI tracking, OEE monitoring, and performance alerts for BIXCRM

  • Asset registry
  • OEE monitoring
  • KPI dashboards
  • Performance alerts
  • Maintenance insights

Product Lifecycle Management

v1.4.0

Product lifecycle stages, tracking and governance for BIXCRM

  • Lifecycle stages
  • Stage-gate tracking
  • Product governance
  • Revision history
  • Cross-functional visibility

Contracts, regulatory compliance & ESG

Govern agreements, meet regulatory obligations, and report sustainability metrics.

Contract Lifecycle Management

v1.5.0

End-to-end contract lifecycle tracking, stages, and governance for BIXCRM

  • Contract stages
  • Obligation tracking
  • Renewal alerts
  • Approval workflows
  • Repository search

Regulatory Compliance Hub

v1.4.0

Regulatory framework management, compliance obligations tracking, and audit readiness for BIXCRM

  • Framework library
  • Obligation mapping
  • Audit readiness
  • Evidence collection
  • Compliance dashboards

Sustainability / ESG Tracking

v1.4.0

Environmental, Social & Governance (ESG) metrics tracking, KPI management, and sustainability reporting for BIXCRM

  • Environmental metrics
  • Social KPIs
  • Governance indicators
  • Sustainability reporting
  • Target tracking

Enterprise integrations & API

Connect BIXCRM to banks, ERPs, trading partners, and custom apps through a governed API layer.

Enterprise API Gateway

v1.4.0

Centralized enterprise API gateway for BIXCRM — API consumers, keys, route registry, request logging, and unified external access

  • API consumer registry
  • Key management
  • Route catalog
  • Request logging
  • Rate & access policies

EDI / B2B Integration Hub

v1.4.0

Enterprise EDI and B2B integration hub for BIXCRM — trading partners, connections, document exchange, and message tracking

  • Trading partner setup
  • EDI connections
  • Document exchange
  • Message tracking
  • B2B monitoring

Mailbox Pro

v1.0.6

Enterprise Outlook-style email management for BIXCRM

  • Outlook-style inbox
  • Threaded email
  • CRM linking
  • Attachments
  • Team mailboxes

Payment gateways

Accept online payments through regional and international gateways tied to invoices and the client portal.

Alfa Payment Gateway

v1.0.0

Enterprise Bank Alfalah Alfa Payment Gateway integration for BIXCRM

  • Bank Alfalah Alfa Pay
  • Secure checkout
  • Payment status sync
  • Enterprise configuration

Easypaisa Payment Gateway

v1.0.0

Easypaisa online payment gateway integration for BIXCRM

  • Easypaisa checkout
  • Mobile wallet flows
  • Transaction reconciliation
  • Portal payments

HBL Pay Payment Gateway

v1.0.0

Enterprise HBL Pay payment gateway integration for BIXCRM

  • HBL Pay integration
  • Card & bank flows
  • Webhook handling
  • Admin configuration

Stripe Ideal V2

v1.0.0

Stripe Ideal Payment module

  • Stripe Ideal v2
  • European bank redirects
  • Invoice payment links
  • Stripe dashboard sync

Platform & administration

Run multi-tenant hosting, customize the experience, and protect data with backups and styling tools.

Theme Style

v2.3.0

Default module to apply additional CSS styles

  • Brand colors
  • Admin & client theming
  • CSS variables
  • No core file edits

Menu Setup

v2.3.0

Default module to apply changes to the menus

  • Menu visibility
  • Role-based menus
  • Reorder items
  • Cleaner admin UX

Database Backup

v2.3.0

Default module to perform database backup

  • Scheduled DB backup
  • Manual backup runs
  • Download archives
  • Disaster recovery aid

For your customers

Client portal & knowledge base

Branded client portal

Customers and partners sign in to view invoices, pay online (when gateways are enabled), open support tickets, follow projects, download files, and manage their profile — without accessing your internal admin.

  • Secure authentication & optional self-registration
  • Invoices, estimates, proposals, and subscriptions
  • Tickets, projects, and shared documents
  • Multi-language client experience
Open client login →

Public knowledge base

BIXCRM ships with module documentation seeded for administrators and power users: overview articles plus tab-level guides for menus inside each extension.

  • Searchable articles & categories
  • Module overview + per-screen guides
  • Available without login (configurable)
  • Linked from this website header
Browse knowledge base →

Get started

Ready to use BIXCRM?

Questions about plans, modules, or getting started? Our team typically replies within one business day.

  • Sales & pricing enquiries
  • Module & integration questions
  • Client portal setup help

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